Kathy Cuff, a Senior Consulting Partner for The Ken Blanchard Companies, creates an effective and positive learning environment and motivates people to take action to improve the quality of their personal and professional lives. She brings humor, enthusiasm, and product knowledge to every presentation. Whether it is a training session or a keynote speech, Kathy has a sincere commitment to meet the group’s specific needs.
Kathy successfully works with people at all levels of an organisation, from entry-level employees through C-level executives. Her background in training and development with a wide variety of clients gives her the ability to flex her style in order to enhance her clients’ learning experience. She has trained in a wide array of industries, including retail, pharmaceutical, medical, financial, technology, healthcare, and government. Kathy’s specific areas of expertise include customer service, leadership, self leadership, organisation development, and change management.
Kathy’s previous professional roles include working in the political arena in Washington, D.C., arranging media and speaking events for members of the Cabinet and Congress as well as other prominent officials. She is the coauthor of Blanchard’s customer service program, Legendary Service, and has coauthored many other Blanchard custom products for her clients.
Kathy is also a regular contributor to The Ken Blanchard Companies’ LeaderChat blog, which reaches over 20,000 readers each month. Her monthly posts explore service—both internally with peers and externally with customers—to identify best practices in customer service and servant leadership.
Kathy holds a bachelor of arts degree in speech communications from San Diego State University. She has also completed numerous other professional development courses.
Kathy is a sports enthusiast and enjoys exercise of all kinds in her spare time.
The Key is to Care
“Kathy did a great job! The comments after her presentation on leadership were very positive, and we are all looking forward to bringing her back in the future.”
Hotel Sales and Marketing Association