- NZTE Capability Voucher Service Provider: A Regional Business Partner may issue a virtual voucher to an eligible business against a specified service category. With a voucher, a business can receive a financial subsidy of up to 50 percent towards the cost of their training under a registered service.
- All of Government Service Provider: see Government section below
Common Operational Leadership Challenges
Building leadership capacity at all levels of the organisation
Creating results-oriented, people-focused leaders improves performance and increases retention and morale to help deliver bottom-line results.
Developing high potentials and emerging leaders
Mentoring high-potential talent and giving them the resources and skills they need to grow into competent and confident managers helps prepare for organisational growth. Teaching emerging leaders to lead with integrity and in alignment with organisational values allows them to understand themselves and become leaders that others want to follow.
Encouraging teamwork, collaboration, and innovation
A silo mentality and structure can stalemate innovation and growth. Improving individual accountability, cultivating teamwork, and learning how to influence others enables teams of all kinds—virtual, cross-functional, and global—to ramp up on projects faster, communicate more effectively, and move to peak performance more quickly.
Creating a culture of service excellence
Outstanding customer service is a competitive differentiator and poor customer service can be broadcast in a moment via social media. Empowering employees and cultivating a customer-focused culture lead to repeat business, rave reviews, and customer devotion.
Embracing and activating change
Change initiatives require strategy, process, and communication. Re-organisations, new executive appointments, mergers, acquisitions, and downsizing are all opportunities for change management. Sustaining momentum and commitment throughout the change initiative and addressing critical issues at each phase is a critical part of leading people through change.
Keeping people motivated and engaged
Poor morale can block innovation, engagement, and discretionary energy. The key to engagement is the quality of a person’s day-to-day motivation. Creating an environment where people flourish through high motivation keeps people connected and they naturally want to contribute more.
Effective communication and high-quality conversations
Useful and high-quality conversations create and keep a connection between leaders and the frontline of the organisation. Providing guidance, support, and feedback as day-to-day problems arise improves morale and increases productivity.
Our company has worked at the cutting edge of leadership and organisational development for nearly three decades, and our group is characterised by stand-out individuals who perform in alignment with the Blanchard® brand ethos and business standards.
With our background of sustainable Blanchard® brand presence in New Zealand since 1985 we enjoy a valuable depth and breadth of leadership consulting experience across the industrial, commercial and public sectors.
Our licensee company was established by Malcolm Sutherland, a developer, author and consultant in governance and strategic performance systems.By operationalising governance and strategic plans through Blanchard leadership solutions, clients were able to demonstrate appreciable results with impact. The Blanchard line quickly grew to represent a large proportion of the founding company’s business.
Across New Zealand and the Asia Pacific region, we have provided leadership and organisational development solutions to a broad range of industrial, commercial and community clients. A number of our clients have been recognised for their outstanding performance with the invitation to present their business impact stories to global audiences at the Blanchard Client Conference in the USA. These clients include the Royal New Zealand Navy, ANZ Banking Group, Farmers Trading Company, and Foodstuffs (Auckland) Limited.
Today, our experienced team provides clients with Organisational Development Consulting, In-Company and Public Leadership Development Workshops including leadership behaviour assessments, online and hard copy learning resources, and programme specific Training for Trainers.
Consistent with the approach of the global home office team at The Ken Blanchard Companies®, we focus our skills and resources to help clients be a provider, employer, and investment of choice.
Under license to The Ken Blanchard Companies®, we offer concepts and processes that have been successfully tested by individuals and organisations around the world. These leadership and organisational development concepts that resonate with people, they make sense, and they work!
We share the global Blanchard goal; to provide leadership and organisational development solutions that unleash human potential, create engaged employees and customers, and drive organisational results and profitability.
We look forward to partnering with you and your organisation on this same goal.