Blanchard is here to help you improve employee productivity and performance. Contact us today to discuss your organisations unique needs.

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Client Results.

COFFEE BEAN & TEA LEAF

Learn how this privately owned, family-run specialty coffee and tea retailer with over 360 stores worldwide improved store sales, increased engagement, and dramatically improved working relationships for a cost savings of $500,000.

What's The Cost of Doing Nothing?

The Blanchard Cost-of-Doing Nothing Calculator is designed to help you quantify the costs of neglecting employee turnover, customer satisfaction, and productivity in your organisation. Sometimes, taking no action is the most expensive option of all.

Directions:

By answering a few simple questions and following a quick 3-step process you can identify some of the costs associated with not addressing key areas in your business.

Let's start with Employee Turnover costs.

Step 1 of 3 - Employee Turnover

Employee turnover drains your organisation of time, money, and talent. It costs employers 30-100% of base salary (depending on skill level and market conditions) to replace experienced employees. Start calculating your overall "cost-of-doing-nothing" by answering the three questions below:

	Approximate number of Employees
	Approximate Average Employee Salary
	Current Employee Turnover Rate (%)

Now, let's find out what less than optimal Customer Satisfaction might be costing you.

Step 2 of 3 - Customer Satisfaction

According to research published in the Harvard Business Review every 1.3% increase in Customer Satisfaction scores = 0.5% increase in sales. What is your current customer satisfaction score and how is it impacting your bottom line? To find out, answer these three questions:

	Approximate Total Annual Sales
	Your Current Customer Satisfaction Rate (%)
	Your Desired Customer Satisfaction Rate (%)

Finally, we need to calculate your Employee Productivity costs.

Step 3 of 3 - Employee Productivity

Are your employees as productive as they could be? Most organisations that Blanchard works with initially estimate that their organisations are operating at 70% of their potential. What is underdeveloped potential costing your organisation? Answer these final questions to find out.

	Your Current Productivity Rate (%)
	Your Desired Productivity Rate (%)

Tools for Change
COST OF DOING NOTHING CALCULATOR^™

Client Results.

COFFEE BEAN & TEA LEAF

What's The Cost of Doing Nothing?

Let's start with Employee Turnover costs.

Now, let's find out what less than optimal Customer Satisfaction might be costing you.

Finally, we need to calculate your Employee Productivity costs.

Click here to continue

Tools for Change COST OF DOING NOTHING CALCULATOR™

Client Results.

COFFEE BEAN & TEA LEAF

What's The Cost of Doing Nothing?

Let's start with Employee Turnover costs.

Now, let's find out what less than optimal Customer Satisfaction might be costing you.

Finally, we need to calculate your Employee Productivity costs.

Click here to continue

Tools for Change
COST OF DOING NOTHING CALCULATOR^™